Warranty Policy

Daytona 5-2-1 Limited Warranty

• Effective Date & Coverage: Daytona 5 2 1 Limited Warranty will go into effect from the date of the purchase invoice. The warranty covers 5 years on the structural components of the equipment, 2 years on the power units, cylinders, and seal kits, and 1 year on covering all other defective parts, minus exclusions.
• Claims Process: If a Warranty problem occurs, the customer or Distributor must give Daytona a copy of the purchase invoice to enable the processing of the Warranty claim. Photos or videos may be requested by Daytona's Warranty Department.
• Distributor Stock: For Distributors ordering stock, the Distributor has 1 year from the date on the invoice between Daytona and the Distributor to sell all items on the invoice. For all items sold within this year, this 5 2 1 Limited Warranty will be extended to the end user effect from the date of the purchase invoice between the Distributor and the end user. This warranty is non transferable. If a warranty claim is made, the end user should contact their Distributor. The Distributor can then contact Daytona. Daytona will ask the Distributor for a copy of the invoice to the end user and also a serial number. Once the Daytona warranty department has these documents, the warranty process can begin.
• Defects Defined: Warranty is recognized to include “parts” which prove upon inspection by Daytona to be defective in material and /or workmanship.
• Freight Coverage: Daytona Automotive shall replace parts that upon inspection prove to be defective. Daytona will pay for all freight and freight related charges for shipping replacement warranty parts to the customer within Canada and the Continental US for as long as the part is covered under the 5 2 1 Limited Warranty.

Limited Defective Parts "5-2-1 Limited Warranty"

The Warranty details for DAYTONA Parts are as follows:

• 2 Year Parts Warranty: Applies to defective parts including motors, power pumps, cylinders and seal kits, and only once the parts have been proven and/or approved to be defective by Daytona Automotive Equipment’s warranty department.
• 1 Year Parts Warranty: Applies to all other defective parts that are non wearing, minus exclusions, and only once the parts have been proven and/or approved to be defective by Daytona Automotive Equipment’s warranty department.
• Electronic Parts: Warranty does not include electronic parts including but not limited to, circuit boards, switches, display panels.
• Wearing Parts: Warranty does not include wearing and/or abused parts including but not limited to, cables, hoses, slider blocks, chains, gears, wedges, and rubber pads.

Exclusions & Voiding of Warranty

What Voids the Warranty?

• The warranty will become invalid if the equipment is improperly installed, improperly operated, improperly used, abused, if the equipment continues to be used while under warranty investigation, or not maintained in accordance with Daytona Automotive specifications set forth in the said equipment’s manual.
• Failure to follow installation and operation instructions, neglect, or abuse will void warranty on the entire product.
• Any part that has been altered from the original design, any modifications made to the equipment, or if the equipment has been improperly repaired, all voids the warranty on the entire product.
• Damage caused by improper use, improper lifting, abuse, neglect, or overloading is not covered by warranty.

What is Not Covered?

• Warranty does not cover parts, service call fees or labour needed for normal maintenance (adjusting cables, lubrication etc.)
• Warranty does not cover damages due to poor maintenance including lack of annual safety inspections/service if applicable.
• Warranty does not include on-site labour fees, or service call fees.
• Warranty does not cover damage caused flood, fire, corrosion, "acts of God" of any kind.
• Warranty does not cover cosmetic defects or blemishes that do not interfere with the functionality of the equipment, including scratches in the paint, or paint color variations.