Frequently Asked Questions


How will my items be shipped?

We offer in house shipping, unloading and installation. We also provide shipping to a business, residence or to a local terminal. The cost may vary depending on your location and accessibility. We can have the trucking company provide off loading at an additional charge. Most people prefer to contract a local tow truck with a roll back or tilt and load style flat bed. This is usually quicker and less costly. Trucking companies charge for wait times when offloading takes longer that the allotted time. You should make preparations beforehand to help avoid such charges.
After you have received your lift we recommend that you unpack all of the parts and carefully compare what you have received with what is shown in your operations manual. We give you 48 hours from the time of receipt to report missing parts.
Smaller items such as parts are shipped by courier for next day delivery.

How do I maintain my hoist?

We suggest that you check and re-torque the floor wedge anchors at least monthly. If the anchor bolts pull up out of the concrete the lift should be moved to another location or the floor should be repaired. Another alternative to wedge style anchors is “chemical” anchoring. This material can be purchased at most building supply companies.
It is also recommended that wire rope lifting cables should be lubricated once every 30 days with“non-stick” penetrating oil that does not attract dust. The steel pulleys should also be sprayed at the same time. It is also recommended that every pivot point on the lift should be lubricated with light machine oil every 30 days. Lift arm pivot pins, lifting chains, and pulleys and lock release systems are examples of these components that should be lubricated.
We recommend using 32 grade hydraulic oil in your lift. Depending on the environment, the hydraulic oil should be replaced at least every 24 months of operation.

Am I lifting vehicles properly?

All cars and light trucks have approved lifting points that are specified by the vehicle manufacturer. These can be found from your dealer or by ordering a generic lifting manual offered by industry sources such as the Automotive Lift Institute. It is critical that your vehicle is positioned properly relative to the centre line of the lift and centred between the columns. Most new model cars are front wheel drive and can be lifted asymmetrically. This allows the car to be positioned further back from the centre line of the lift. Often a good rule of thumb is to start with the steering wheel lined up under the centre line of the lift. When this is done, check the position of the four arms when they are extended to the recommended lifting points. The front lifting arm is manufactured on an angle and is considerably shorter than the rear arm. This will accommodate asymmetric loading of your vehicle.

Where is our equipment manufactured?

The majority of the North Americas largest automotive repair equipment manufacturers build some, if not all of their equipment in China. You would be surprised at the number of major brands that had been claiming to be made in the USA, were in fact built in China. Not all Daytona equipment is imported; some are manufactured in the USA as well as in Canada. The equipment could include components from China, the USA and Canada. We have found that this provides the best value and quality.

Do we install the equipment?

We offer in house installation and do provide anchor bolts, shim material for the installation, there is also an installation guide in the owner’s manual with the lift for the do it yourselfer.


Can I lift trucks?

What makes a good car lift does not transfer over to many of the larger extended cab style pickups. The ideal car lift has a lowered arm pad height lower than 4”. Although the overall capacity of the lift may be well within the unloaded weight of your truck, the arm reach required and weight distribution will require a heavier lift. There are lifts available in the 10,000 lb. category that have been designed to accommodate both applications well. If you’re unsure of what lift you need give us a call, we will walk you through it.

What is Product “Certification”?

Certification is a system whereby an independent, third-party organization determines that a manufacturer has the ability to produce a product that complies with a specific set of standards. Certification further authorizes the manufacturer to use the controlled label of the third party on listed products representing the certified model. Please click here to read more about the product certification.